Let Us Answer Your Questions
Here we cover all questions you lovely ladies may have about our full lace, silk top &/or custom units. If none of your questions were answered, please feel free to contact us directly with your inquiries or concerns.
Can I sew my wig on braids? Can I wear it glueless?
Yes & yes. You can sew our units on, wear tape adhesive or wear it glueless.
Can I wash/apply heat/go swimming in my unit?
Yes! All of our units are made with 100% unprocessed virgin hair and can be treated just as your own.
Will applying a full lace wig damage my natural hair?
No! All of our wigs are made with the elastic band method. This is the perfect way to protect your natural hair and is absolutely not damaging. This includes an adjustable elastic and clips in the front and back to secure the wig without the use of tape or adhesive.
How do I know my cap size?
A majority of our clients order sizes M-L. However, when measuring your head size remember that if your real hair is long or thick, it will add the your cap size. If your hair is up to 10", it may add one cap size.If your hair is longer than 14", it may add 2 cap sizes. If you are not sure what size to order, always order one size up as it is super easy to adjust your cap to be smaller.
Should I get frontal or closure unit?
It's a personal preference. Closure units do offer a more realistic looking scalp, however frontal units tends to sit more flat. Also frontal units are more ideal for versatile hairstyles if you're planning on styling your unit differently everyday but still want a natural and seamless look (high & low ponytails, buns). Closure units are perfect for someone who plans to wear their hair out on a daily basis with no desires for up-dos.
What is a custom hairline?
The custom hairline option is available for those that want a full lace unit minus the dense,straight & unattractive hairline. All units come with pre-plucked baby hairs and now you have the option of a custom hairline. After placing your order, include in the details, or send a seperate email to: email@example.com with a picture of your desired hairline and our specialist will duplicate your hairline on your custom unit. If you want a standard custom hairline that is available as well. This will leave you with the most flawless results and is usually recommended when wearing full lace units for the most natural looking results.
How do I choose my lace colour?
We offer our units with 3 different lace choices. Transparent, light brown and medium brown. Transparent is our most commonly used lace as it is the easiest lace to blend with all skin shades. Its also beneficial to have transparent lace, as you can always apply your makeup powder / foundation to the inside of the lace to match your skin tone. We find this alternative is much easier for beginners compared to bleaching knots. Light brown is our most popular lace choice as it is most compatible with a wide range of skin tones.
When will I get my unit?
All pre-plucked lace front wigs take 3-5 processing days prior to being shipped. All custom units take 5-7 processing days as they are 100% handmade and are very time consuming. International shipping is 3-5 days, domestic (Canada) takes 1-3 days.